Currie Motors Toyota Kingston

Toyota dealer in Merton

Address: Coombe Lane Flyover, Beverley Ct, London SW20 0AD, United Kingdom

Phone: 442089493333

Region: Merton

Nearest station: New Malden (0.78 miles)

Rated: 4.2/5 on Google.

Website

• 👍 The customers had a positive experience choosing and buying their car, specifically the Toyota RAV4.
• 😞 However, they were disappointed with the after-sales service at Currie Motors Toyota Kingston.
• 🚙 When they collected the car, they noticed a scratch on the bumper and a chip in the windshield that were supposed to be fixed beforehand.
• 🛠️ It was difficult for them to arrange someone to collect the car for repairs, as they had to chase multiple times and repeat themselves.
• 💼 The passenger airbag was also loose in their car, which added to their dissatisfaction.
• ⏳ They were told that the repairs would only take a few days when they finally managed to have it collected.
• ⏰ Despite requesting their car back before a certain date (within one week), communication became an issue as messages were ignored by staff members.
• 😕 When speaking with the original salesperson, both customers felt unheard as he talked over them and dismissed their concerns.
• 🙏 Furthermore, their request for a courtesy car was ignored.

User Feedback

Leave Your Feedback

Locations Nearby