Cubs

cubs 7567

Shoe store in London, England

Hampstead’s premier children’s shoe shop. Stocking only the best quality children’s shoe brands. Quality shoes, expertly fitted.

HVL Score4.1

We have created a HVL Score to fairly rate places from 1 to 5. This score is based on factors such as location, available services and their cost, customer feedback.

Contact info

Address: 42 Heath St, London NW3 6TE, United Kingdom

Hours of Operation

Sunday10AM–6PM
Monday10AM–6PM
Tuesday10AM–6PM
Wednesday10AM–6PM
Thursday10AM–6PM
Friday10AM–6PM
Saturday
(Christmas Eve)
10AM–6PM
Hours might differ

Reviews for Cubs

Sadie Gilbride

Beautiful selection of shoes and Excellent service. Staff were very kind, patient and attentive to my anxious child. They were also very professional and honest with their fitting.
Highly recommend

Rating5.0

Reviewed on Google: 8/20/2022, 5:10 p.m

Lo Waiman12

Very very bad customer service the worst i have ever seen in hampstead , i went with my children,their shoes have some mud, the lady in the shop got very angry, ask us if we could clean it up or leave the shop. A shop that sell child shoes have no patient or understanding, Even i said sorry, if i could clean it up, she said please leave, she ll clean it up. It was before covid more then a years ago, i ll never visited this shop again. There might have some stuff have a very good customer service, it might not be far to said they are bot good, but my friend who have the same kind of experience in this shop.

Rating1.0

Reviewed on Google: 2/18/2021, 10:10 p.m

Garry Cao

shocking customer service from the older shop attendant. our child was crying in the shop due to the anxious of being measured however the older shop attendant was giving us face and wanting us to leave the shop immediately because she cried too loud.
Sadly not many kids shops around and that shop keeper is working almost everyday.
Owner should get rid of that shop keeper.

Rating1.0

Reviewed on Google: 6/19/2021, 5:21 a.m

Tara

friendliest childrens shoe shop I’ve ever been to, staff are very helpful. Every shoe is uniquely adorable and is fitted to the best of comfort.

Rating5.0

Reviewed on Google: 8/23/2020, 1:26 a.m

Wasabha Ramanayake

Amazing staff who are very good with kids. Great customer service. Superb range of shoes for kids of all ages. The staff is very knowledgeable in shoe fitting.

Rating5.0

Reviewed on Google: 8/23/2017, 1:23 p.m

Rajesh Mistry

Jenny and her team are amazing, very helpful, honest and patient. Our go to shop for children’s footwear

Rating5.0

Reviewed on Google: 12/21/2021, 6:44 a.m

Aurelia Laurent

Cubs is a lovely shop with very friendly and helpful staff. The selection of their shoes is great. Excellent service to recommend!

Rating5.0

Reviewed on Google: 12/21/2019, 3:17 p.m

Michal Bloch

Very poor customer service. I would have liked to support local shops, but due to our negative experience with the shop owner and staff, will no longer frequent.

Rating1.0

Reviewed on Google: 12/21/2020, 8:58 p.m

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Hampstead Village London

Hampstead Village London

We want to introduce the rich beauty and culture of London with others. We are passionate about helping people discover all that the city has to offer and have an unforgettable experience.