Crowning Glory Ltd

Hairdresser in Bexley

Address: 44 Park View Rd, Welling DA16 1RT, United Kingdom

Phone: 442083036943

Region: Bexley

Nearest station: Bexleyheath (0.57 miles)

Rated: 4.3/5 on Google.

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• 📞 The person who answered the phone was very rude and couldn’t hear properly, but instead of politely asking to contact through email or coming to the store, they aggressively shouted.
• 🔄 A customer had a negative experience with booking an appointment through Treatwell. They cancelled one appointment but were charged for another that Treatwell mistakenly booked. The salon owner was unhelpful and borderline rude, blaming the customer and refusing a refund.
• 💇‍♀️ Mixed opinions about the overall experience at Crowning Glory Ltd. Some customers have been happy with their visits for years, while others have had negative encounters with staff and booking issues.
• 😕 Politeness is crucial when dealing with customers, even if there are communication difficulties.
• 💳 It’s important for businesses to handle booking errors promptly and professionally, offering appropriate solutions rather than blaming the customer.
• ✉️ Lack of response to an email complaint can be frustrating for customers who need assistance or clarification.
• 🗓️ Consideration should be given when rescheduling appointments, especially if it inconveniences customers who have work commitments or limited availability on certain days.

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