Cosy Art Candles

Candle store in Lambeth

Address: Block E Unit E301, 40 Martell Rd, Norwood, London SE21 8EN, United Kingdom

Phone: 447587609557

Region: Lambeth

Nearest station: West Norwood (0.43 miles)

Rated: 4.2/5 on Google.

Website

• 👎 A customer had a terrible experience with Cosy Art Candles, with lost orders, ignored messages, and a refund only after escalating the matter.
• 🤥 The company lied about issuing a refund and didn’t provide any evidence or communication.
• 😕 The customer had to wait for 2 and a half weeks for their item and the recipient ended up paying for the postage themselves.
• ✉️ They wrote to discuss the issue but received no reply or apology from Cosy Art Candles.
• 💔 This customer found their treatment to be disgusting and unacceptable, strongly advising others to avoid them.
• 💐 On the other hand, another customer bought a gift from them that arrived beautifully packaged. Their sister loved it as it was the best ever gift.
• 👍 There is also a review stating that Cosy Art Candles has excellent products.
• 🌟 Reviews on Etsy can provide further proof of how they value their customers.
• Overall, opinions are mixed regarding Cosy Art Candles. While some customers had terrible experiences with poor communication and service, others were satisfied with excellent products. It’s important to consider both perspectives before making a decision.

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