Costa Coffee
Coffee shop in Tower Hamlets
Address: 554-556 Roman Rd, Bow, London E3 5ES, United Kingdom
Phone: 442089805950
Region: Tower Hamlets
Nearest station: Bow Road (0.47 miles)
Rated: 4.1/5 on Google.
Price range: ££
Opening Times
| Monday: | 6:30 AM–5:30 PM |
| Tuesday: | 6:30 AM–5:30 PM |
| Wednesday: | 6:30 AM–5:30 PM |
| Thursday: | 6:30 AM–5:30 PM |
| Friday: | 6:30 AM–5:30 PM |
| Saturday: | 8 AM–5 PM |
| Sunday: | 8 AM–5 PM |
About Costa Coffee
- 👍 The atmosphere has deteriorated since a new manager and staff took over. Long queues and one staff member was not allowed to talk to customers.
- 👍 Customer service was excellent overall, with one lady being polite and helpful.
- 😕 The hot chocolate was terrible, while the cupcake Victoria sponge was average. Only the croissant was worth eating.
- ❌ One employee is described as annoying, constantly chatting and serving customers slowly. They suggest she needs proper training or to be fired.
- 👍 Great customer service overall, with a friendly team led by Manager Anna who provided quality service.
- 👍 The coffee at Costa Coffee is consistently amazing.
- ❌ One customer had a negative experience with a staff member who had an unpleasant attitude when they needed to change their order from takeaway to sit in.
Options: Delivery, Takeaway, Dine-in, Great tea selection, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet, Wheelchair-accessible car park, Coffee, Breakfast, Brunch, Lunch, Dessert, Seating, Toilets, Casual, Cosy, Groups, Accepts reservations, Credit cards, Debit cards, NFC mobile payments, Good for kids, High chairs
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