Costa Coffee
Coffee shop in Harrow
Address: 2, Tesco, Harrow HA1 2TU, United Kingdom
Phone: 443330035883
Region: Harrow
Nearest station: Harrow-on-the-Hill (0.5 miles)
Rated: 3.8/5 on Google.
Price range: ££
Opening Times
| Monday: | 6:30 am–6 pm |
| Tuesday: | 6:30 am–6 pm |
| Wednesday: | 6:30 am–6 pm |
| Thursday: | 6:30 am–6 pm |
| Friday: | 6:30 am–6 pm |
| Saturday: | 7 am–5 pm |
| Sunday: | 11 am–5 pm |
About Costa Coffee
- 👎 Soya latte tasted horrible, even worse than previous ones.
- 😕 45p extra for oat or coconut milk, behind the times.
- 👍 Staff on Friday were helpful, knowledgeable, and friendly.
- 👍 Excellent customer service made me feel valued as a customer.
- 😔 Got cows milk instead of requested coconut milk due to allergy; won’t go back.
- ❌ Cheese and ham toastie was not toasted properly on one side; soggy and untoasted on the other side.
- ❌ Complained but received no apology, attitude was take it or leave it.
- Summary:
- Some customers had negative experiences at Costa Coffee with the taste of their soya latte being consistently bad. They also found it disappointing that they had to pay extra for oat or coconut milk. On a positive note, other customers had an excellent experience with friendly and knowledgeable staff providing excellent customer service. However, there were diverging perspectives regarding food quality – one customer received a toastie that was improperly toasted and felt their complaint wasn’t handled well by the staff.
Options: Takeaway, Dine-in, Great tea selection, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet, Coffee, Breakfast, Lunch, Dessert, Seating, Toilets, Casual, Groups, Accepts reservations, Credit cards, NFC mobile payments, Good for kids, High chairs
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