Clothing store in Kensington and Chelsea
Address: 124-126 Kensington High St, London W8 7RT, United Kingdom
Phone: 442031392450
Region: Kensington and Chelsea
Nearest station: High Street Kensington (0.09 miles)
Rated: 4.2/5 on Google.
Price range: ££
Opening Times
| Monday: | 10 AM–8 PM |
| Tuesday: | 10 AM–8 PM |
| Wednesday: | 10 AM–8 PM |
| Thursday: | 10 AM–8 PM |
| Friday: | 10 AM–8 PM |
| Saturday: | 10 AM–8 PM |
| Sunday: | 12–6 PM |
About COS
- – “COS” offers a great selection of loose-fitting women’s clothes that are perfect for hijab-wearing customers. 🧕
- – The store is spacious and well-organized, with friendly staff who provide excellent customer service. 💁♀️
- – Customers appreciate the stylish cuts and good quality fabrics of both men’s and women’s clothing. 👗👔
- – On the other hand, there were negative experiences at the Kensington High Street branch, where some customers encountered unhelpful and rude staff. 😔
- – One customer received conflicting information about the availability of an item between two different stores within the brand. 🔄
- – A specific staff member named Natalia at the Kensington store refused to hold a jumper for a customer despite it being the last one in their size, causing disappointment and surprise as this level of service was not expected from COS or its staff. 😞😮
- – In contrast, customers mention that other COS stores such as Regent Street and Covent Garden have exceptional customer service with employees who go above and beyond to assist shoppers.
Options: In-store shopping, Wheelchair-accessible entrance, Wi-Fi, Wi-Fi, LGBTQ+ friendly, Transgender safe space, Credit cards, Debit cards, Mobile Wallets, Credit cards
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