Companion Care Vets, Brentford

Veterinarian in Hounslow

Address: 2 London Rd, Brentford TW8 8JW, United Kingdom

Phone: 442081508683

Region: Hounslow

Nearest station: Brentford (0.42 miles)

Rated: 4.4/5 on Google.

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• 🐾 The vet at Companion Care Vets in Brentford recommended flea and worm treatment for a new kitten. The owner was surprised when they received an invoice for the treatment, as they were told it was included in their first visit. They reached out to complain and expressed feeling scammed.
• 🐾 Despite the negative experience mentioned above, another customer expressed gratitude towards the staff for their exceptional service during an emergency surgery for their pet. They praised Phoebe’s amazing job and thanked the reception staff for their kindness.
• 🐾 However, one reviewer had a negative experience with sorting out insurance claims at this vet. They were initially told that the insurance would pay the vet directly but ended up having to pay themselves and then claim back on insurance due to incorrect submission.
• 🐾 There are mixed opinions about the professionalism of this vet clinic, with one customer feeling scammed and another praising them for their hard work in saving a pet’s life during an emergency surgery.
• 🐾 One reviewer mentioned reaching out to management through email to resolve their issue of being charged unexpectedly for treatment that they believed was included in their first visit.

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