Coco Ivy

Clothing store in Enfield

Address: 21 Cockfosters Rd, Barnet EN4 0DB, United Kingdom

Phone: 442084402233

Region: Enfield

Nearest station: Cockfosters (0.3 miles)

Rated: 3.9/5 on Google.

Website

• 🌟 Friendly and helpful staff: One customer praised the two ladies working at Coco Ivy for their assistance in creating an outfit based on their preferences.
• 🌟 Lack of acknowledgment: On the other hand, another customer felt ignored by the assistants when they entered the shop, which made them decide to spend their money elsewhere.
• 🌟 Mixed opinions on staff behavior: Both positive and negative reviews mention issues with staff attitudes. While one person had a great experience, others describe dismissive and arrogant behavior.
• 🌟 Concerns about fur products: One reviewer expressed concern about Coco Ivy selling items made from real fur and questioned their ethical practices regarding sourcing.
• 🌟 Diverging perspectives on customer service: There are conflicting opinions regarding the level of customer service provided by Coco Ivy’s staff. Some customers felt well-assisted, while others felt neglected or devalued.
• 🌟 Impact of lockdown not evident: Despite mentioning the pandemic lockdown, it is unclear whether it affected Coco Ivy’s business or if there was any effort to compensate for lost revenue through training staff in customer service.
• 👍 Overall positive experience with helpful staff who listened to preferences.

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