coachholidays.com
Travel agency in Bromley
Address: 8, 10 High St, Chislehurst BR7 5AN, United Kingdom
Phone: 442086862378
Region: Bromley
Nearest station: Elmstead Woods (0.72 miles)
Rated: 4.6/5 on Google.
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About coachholidays.com
- 👍 Positive review: Friendly and efficient customer service experience, with particular praise for Tejiri who was knowledgeable, patient, and had a sense of humor.
- 😒 Negative review: Disappointment over not being able to receive a price match after noticing a reduced cost for the holiday. This may deter future swift bookings.
- 😔 Mixed opinion: Frustration over the lack of response during the Covid-19 pandemic. Multiple emails went unanswered and phone lines were only available at early stages. However, an Alpha trip booked through coachholidays.com was excellent.
- 📞 Review mentions delays in answering calls and suggests understaffing in the answering system.
- 🤝 Tejiri is highlighted as an excellent ambassador for coachholidays.com, despite initial phone call delay not being her fault. She later provided efficient service.
- 💼 Efficient payment process mentioned positively overall.
- 🎉 Excitement expressed about upcoming holiday to Bruges in December following successful booking process at coachholidays.com.
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