Co-op Food – Ruislip – High Street

Supermarket in Hillingdon

Address: 83 High St, Ruislip HA4 8JB, United Kingdom

Phone: 441895625271

Region: Hillingdon

Nearest station: Ruislip (0.21 miles)

Rated: 2.7/5 on Google.

Website

• 👵 Elderly mother’s order was cancelled without notification, no response from store or head office – disgusted and won’t shop there again.
• 💳 Ordered groceries online but they weren’t delivered, had to pay again, lost money, complained to head office with no response.
• 😡 Poor customer service at self-checkout, staff ignored customer and gave a rude stare.
• ✅ Convenient location for someone who works across the street.
• ❌ Shop is closing in March, disappointing for those who relied on it during lockdown.
• Mixed opinions regarding:
• – Delivery service – some had their orders cancelled without notice while others mentioned that the store doesn’t have delivery vehicles.
• – Customer service – one negative experience at the self-checkout counter while another review didn’t mention any issues.
• Overall summary: Customers expressed frustration with Co-op Food in Ruislip’s delivery service and poor communication. One reviewer had a negative experience with customer service at the self-checkout counter. On the positive side, the convenience of its location across from one person’s workplace was appreciated; however, it is disappointing that this shop will be closing in March.

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