Classy Design Afro Hair Salon

Hair salon in Lewisham

Address: 39A Burnt Ash Hill, London SE12 0AE, United Kingdom

Phone: 442088514793

Region: Lewisham

Nearest station: Lee (0.19 miles)

Rated: 4.4/5 on Google.

Website

• 👍 Positive reviews:
• – First-time visitor, very pleased with the experience
• – Recommended to a friend for a trim & press
• – Helen was attentive, patient, and took great care
• – Haircut was beautiful and meticulously done
• – Hair feels like silk after the service
• 👎 Negative review:
• – Worst customer experience ever received
• – Manager, Helen, was rude and provided poor customer service throughout the appointment
• – Appointment started at 9:30 and ended at 15:30 with hair unfinished
• – Told by Helen and stylist that they were going to give a different hairstyle than agreed upon
• – Customer referred back to previous messages where clear instructions with pictures were given
• 💭 Mixed opinions:
• These two reviews showcase contrasting experiences at Classy Design Afro Hair Salon. While one praises the salon for its excellent service from Helen and the beautiful haircut, the other criticizes it for an unfavorable customer encounter led by the same manager. The positive review highlights meticulous care during styling while addressing concerns about potential hair overheating. However, it’s important to note that there is a significant disagreement regarding communication between the salon staff and a customer’s desired hairstyle.

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