CJ Hall Veterinary Surgeons

Veterinary care in Richmond upon Thames

Address: 15 Temple Sheen Rd, London SW14 7PY, United Kingdom

Phone: 442088769696

Region: Richmond upon Thames

Nearest station: Mortlake (0.41 miles)

Rated: 4.7/5 on Google.

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• 👍 Matthew is highly regarded and trusted by the reviewer for his veterinary skills.
• 👎 It is difficult to communicate with Matthew after the initial appointment, especially regarding test results, as messages have to go through different receptionists/assistants.
• 🤔 The reviewer believes that speaking directly with the vet is important to feel confident going forward.
• 😓 Chasing receptionists for information can lead to things getting lost in translation and potentially inaccurate relay of information.
• 💰 Bills can be quite high, so having direct communication with the vet seems reasonable considering what clients pay for their services.
• ❗️ The processing of insurance papers takes too long compared to other practices, causing frustration for the reviewer.
• ✅ Overall, a great vet but improvements in direct communication after appointments and faster insurance processing would inspire more confidence in clients’ experiences at CJ Hall Veterinary Surgeons.

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