Citygate SEAT Twickenham
Seat dealer in Richmond upon Thames
Address: 40 South Rd, Twickenham TW2 5NT, United Kingdom
Phone: 442080317596
Region: Richmond upon Thames
Nearest station: Fulwell (0.12 miles)
Rated: 4.1/5 on Google.
Opening Times
| Monday: | 8 am–7 pm |
| Tuesday: | 8 am–7 pm |
| Wednesday: | 8 am–7 pm |
| Thursday: | 8 am–7 pm |
| Friday: | 8 am–7 pm |
| Saturday: | 8 am–5:30 pm |
| Sunday: | 10 am–4 pm |
About Citygate SEAT Twickenham
- 🔹 Excited customer: Had a great experience getting their new Cupra at Citygate SEAT Twickenham, with a helpful salesperson named Gareth.
- 🔹 Frustrated customer: Found it impossible to get in touch with the after-sales/service team, who did not answer calls or return them as promised.
- 🔹 Experienced delays: Had to wait a week for a booking and then four days for their car to be serviced, despite requesting a courtesy car from the beginning.
- 🔹 Lack of communication: Service team failed to provide updates on the status of the courtesy car request within 24 hours, leaving the customer without transportation for ten days.
- 🔹 Inconvenience and expenses: Unable to attend work due to lack of access to public transport and had no choice but to rent a private hire car, resulting in significant costs.
- 🔸 Conflicting perspectives on fault rectification at sale: The faulty car purchased from SEAT and supposedly fixed before sale is now causing additional financial burden due to rental fees.
- In summary, one customer had an exciting experience buying their new Cupra at Citygate SEAT Twickenham with helpful staff.
Options: Delivery, In-store shopping, Wheelchair-accessible car park, Wheelchair-accessible entrance, Credit cards, Debit cards, Mobile Wallets, Credit cards
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