City Plumbing
Plumbing supply store in Sutton
Address: unit 2 Kimpton Park Way, Sutton SM3 9QS, United Kingdom
Phone: 442086449224
Region: Sutton
Nearest station: Sutton Common (0.46 miles)
Rated: 3.6/5 on Google.
Opening Times
| Monday: | 7 AM–5 PM |
| Tuesday: | 7 AM–5 PM |
| Wednesday: | 7 AM–5 PM |
| Thursday: | 7 AM–5 PM |
| Friday: | 7 AM–5 PM |
| Saturday: | 8 AM–12 PM |
| Sunday: | Closed |
About City Plumbing
- 🙄 Mixed opinions on customer service:
- – One reviewer had a bad experience with a staff member who was unhelpful and indifferent.
- – Another reviewer praised the manager for going out of their way to assist and provide great service, including helping with transporting the boiler.
- ✨ Positive experiences:
- – Helpful staff who managed to find a discontinued bath panel in just two days.
- – Friendly and nice atmosphere in the store.
- – Quick delivery of plumbing parts and timely communication about their arrival.
- 💸 Diverging perspectives on prices:
- – One reviewer found the prices at City Plumbing to be expensive, feeling ripped off for an additional charge on a boiler protector.
- – However, no further opinions were expressed regarding pricing.
- ⏰ Complaints about slow service:
- – A disappointed customer mentioned experiencing delays in receiving ordered boilers and difficulty reaching them via phone.
- 😕 Lack of management availability:
- – One review expressed frustration due to unhelpful staff and absence of the manager who was on holiday during their visit.
- ✅ Praise for exceptional customer service:
- – Overall positive feedback highlighting how City Plumbing provided excellent assistance in resolving plumbing issues.
Options: Delivery, In-store pick-up, In-store shopping, Same-day delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Gender-neutral toilets, Wi-Fi, Wi-Fi, Credit cards, Debit cards
User Feedback
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