City of London Dry Cleaners

Dry cleaner in Tower Hamlets

Address: 1 Canada Pl, London E14 5AH, United Kingdom

Phone: 442075129215

Region: Tower Hamlets

Nearest station: Canary Wharf (0.16 miles)

Rated: 3.0/5 on Google.

Website

• 👍 The shirt steaming service was done well.
• 😞 One customer had their suit dry cleaned but it still looked dirty and didn’t feel or smell clean.
• 😞 Another customer had their shirt buttons damaged during the dry cleaning process, causing disappointment.
• 😞 A jacket was completely ruined during dry cleaning, with no admission of fault or apology from the staff. The customer did not receive any compensation for the damage.
• 😞 One customer had three pairs of trousers to be altered, but when they went to pick them up, nothing had been changed.
• Mixed opinions:
• – Some customers had negative experiences with damaged clothes and poor service.
• – Others did not have issues with specific services like shirt-steaming but were dissatisfied overall.
• Key takeaways:
• 1️⃣ Inconsistent quality in dry cleaning services – customers received mixed results.
• 2️⃣ Complaints about damaged clothing and lack of accountability from staff members.
• 3️⃣ Lack of apologies or compensation for damages incurred.
• 4️⃣ Issues with alteration services where no changes were made as requested.

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