City Motors Hounslow

Used car dealer in Hounslow

Address: 264 Hanworth Rd, Hounslow TW3 3UA, United Kingdom

Phone: 447448417516

Region: Hounslow

Nearest station: Hounslow (0.18 miles)

Rated: 3.9/5 on Google.

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• 🚩 Mixed opinions on the legitimacy and professionalism of City Motors Hounslow:
• – Different names listed on Google and Autotrader raise alarm bells for some customers.
• – Some reviewers note that the dealership is actually rented out by smaller companies.
• – Accepting only bank transfers as payment raises concerns for transparency.
• ✅ Positive experiences with helpful staff:
• – Mr. Jawwad is commended as a reliable dealer who assists customers in finding cars within their budget.
• – The friendly environment at City Motors makes the car buying process easy and enjoyable.
• 🛠 Inconsistencies in customer service and communication:
• – Slow response times to phone calls, with claims of being busy working on other tasks.
• – Mixed experiences with follow-up calls once issues have been raised, some describe them as slippery.
• ⚙️ Issues regarding documentation and warranties:
• – Some complaints about not receiving physical logbooks; instead, they claim it’s done electronically.
• – Verbal warranties provided at sale may cause uncertainty; they need to be posted to customers afterward.

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