Citimax Travel

Travel agency in Redbridge

Address: 68A George Ln, London E18 1LW, United Kingdom

Phone: 442077257070

Region: Redbridge

Nearest station: South Woodford (0.09 miles)

Rated: 1.8/5 on Google.

Website

• 👎 Terrible service – booking cancelled with no explanation, difficulty reaching customer service, seeking refund
• 👎 Didn’t provide necessary information for flight reservation, poor customer service, broken contact page
• 👎 Filed formal complaint against GetAFlight – put on wrong flight, lost money, unhelpful and rude customer service
• 👎 Worst ever customer service – ticket not received and unhelpful response when asking about e-ticket
• Mixed opinions:
• – Some experienced cancelled bookings with no explanation while others had issues with necessary information and poor customer service.
• – One person filed a formal complaint against the company but did not elaborate on the outcome.
• – One reviewer mentioned receiving their ticket but had difficulty inquiring about their e-ticket.
• Overall takeaway: Citimax Travel (formerly known as GetAFlight) has received several negative reviews regarding its terrible customer service. Many customers faced difficulties with canceled bookings, lack of necessary information for their flights, and unhelpful responses from the company. The contact us page on their website is also reported to be broken.

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