Church Pharmacy

Pharmacy in Ealing

Address: 83 Uxbridge Rd, London W7 3ST, United Kingdom

Phone: 442085672922

Region: Ealing

Nearest station: Hanwell (0.24 miles)

Rated: 3.5/5 on Google.

Website

• 👍 Excellent and professional service, go above and beyond to help customers
• 😊 Not their fault that prescription wasn’t ready on time, but encountered rude counter staff
• 🤔 Mixed opinions on communication and service skills of counter staff – could be a bad day or poor skills
• ✔️ Helpful reminder when overcharged for prescription, offered refund
• ❌ Negative experience with staff when medicine ran out during bank holiday
• ✋ No assistance or suggestions provided when medication was not available, seen as unprofessional behavior
• Summary: Church Pharmacy generally provides excellent and professional service, going the extra mile to help customers. They were quick to notice an overcharge on a prescription and tried multiple times to inform the customer for a refund. However, there are mixed opinions about the communication and service skills of the counter staff. One customer encountered rudeness from a staff member when picking up their prescription. On another occasion, when a customer ran out of medication during a bank holiday and went in for a refill, they were met with unhelpful behavior from the pharmacy staff who did not offer any solutions or suggestions. It is unsure whether these instances reflect individual bad days or more widespread issues.

User Feedback

Leave Your Feedback

Locations Nearby