Cheap Flight Catchers

Travel agency in Hackney

Address: 672 Lea Bridge Rd, London E10 6AP, United Kingdom

Phone: 442030266627

Region: Hackney

Nearest station: Leyton Midland Road (0.5 miles)

Rated: 1.0/5 on Google.

Website

• 👎 Mixed opinions on customer service: One reviewer had a negative experience with the staff, receiving different answers to their query from four different employees. Another reviewer complained about not being able to reach the company and feeling like their calls were being blocked.
• 🛫 Refund issues: Multiple reviewers expressed frustration with the company’s refund policy. One customer mentioned being charged an additional fee for rescheduling a cancelled flight, while another claimed they were not offered any alternative tickets and were still waiting for a full refund.
• 🤥 Lack of transparency: Some customers accused Cheap Flight Catchers of dishonesty and spreading lies. They felt deceived by the company’s actions and expressed a strong desire for resolution.
• 💼 Administration fees: Two reviewers specifically mentioned being asked to pay an administration fee, causing further dissatisfaction in addition to the refund issues they were already dealing with.
• 😞 Frustration over lack of communication: Several customers mentioned difficulties in communicating with Cheap Flight Catchers, either due to unanswered calls or blocked numbers. This added to their overall discontentment with the company’s services.

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