Charlotte Tilbury – Heathrow Terminal 5
Cosmetics store in Hillingdon
Address: Heathrow Airport, Terminal 5, Wellington Rd, London TW6 2GA, United Kingdom
Phone: 441202629527
Region: Hillingdon
Nearest station: Heathrow Terminal 5 (0.0 miles)
Rated: 2.6/5 on Google.
Opening Times
| Monday: | 8 AM–11 PM |
| Tuesday: | 8 AM–11 PM |
| Wednesday: | 8 AM–11 PM |
| Thursday: | 8 AM–11 PM |
| Friday: | 8 AM–11 PM |
| Saturday: | 8 AM–11 PM |
| Sunday: | 8 AM–11 PM |
About Charlotte Tilbury – Heathrow Terminal 5
- – 💃 Lauren provided excellent customer service, taking her time to show products and make helpful suggestions for lip colors. One person was very happy with her assistance and plans to return.
- – 🙅 Mixed opinions on staff behavior: One reviewer felt ignored, as staff members chatted with each other instead of serving customers. Another mentioned that one staff member was busy talking to a friend while the other one served customers efficiently.
- – 😠 Some reviewers reported encountering rude and uncaring staff who seemed more interested in their own conversations than in helping customers. They felt that the staff didn’t care about making sales.
- – ✨ One customer had a positive experience purchasing miracle eye cream at the counter but didn’t provide further details.
- Overall, it seems like there are both positive and negative experiences at the Charlotte Tilbury – Heathrow Terminal 5 counter. While some customers received great service from attentive and helpful employees like Lauren, others felt ignored or encountered rude staff members who prioritize their personal conversations over assisting customers.
Options: Delivery, In-store shopping, Wheelchair-accessible car park, Wheelchair-accessible entrance, Credit cards
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