CeX

Electronics store in Harrow

Address: 89-91 Station Rd, Edgware HA8 7JG, United Kingdom

Phone: 443301235986

Region: Harrow

Nearest station: Edgware (0.04 miles)

Rated: 4.0/5 on Google.

Price range: £££

Website

• 👍 Lovely customer service, friendly staff, well-mannered and educated.
• 👎 Worst customer service ever, rude staff who didn’t want to help.
• 😊 Good selection of games but retro games are expensive.
• 🤩 Great staff who made the customer experience fun and engaging.
• 😕 Limited range due to small branch, but fantastic staff.
• ❌ Misleading item description and refusal for refund afterwards – avoid.
• ⁉️ Mixed opinions on helpfulness of staff – some found them helpful while others felt ignored or mistreated.
• ❗ Bought a laptop with a password on it, had to pay someone else to fix it as returning was inconvenient. Staff quality needs improvement – 2 stars rating given.
• 💖 Most frequent visitor recommends the place due to friendly and helpful staff.
• ✅ Very good customer service with understanding and easy refund process – great employees.
• Summary: CeX generally receives positive feedback for its friendly and educated staff members who provide great customer service. However, there are mixed opinions about the store’s range of products, especially retro games being expensive. Some customers have also complained about misleading descriptions leading to difficulty in obtaining refunds.

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