Central Pharmacy

Pharmacy in Brent

Address: 225 W End Ln, London NW6 1XJ, United Kingdom

Phone: 442077949326

Region: Brent

Nearest station: West Hampstead (0.09 miles)

Rated: 3.8/5 on Google.

Website

• 👍 Been using this place for years without any problems, staff is friendly and helpful.
• 🤔 One reviewer had a negative experience with a male pharmacist making an inappropriate joke about violence.
• 👎 Under the new owner, customer service quality has declined, feeling of chaos and difficulty in getting information.
• 😧 Prescription was not initially found in the system and ignored by staff, leading the customer to do all the work to find it.
• 💔 After 16 years of being a customer, one person sadly changed pharmacies due to these issues.
• 👍 Another reviewer had a positive experience with helpful and considerate staff during NHS vaccination service.
• ❓ Uncertainty about ownership change mentioned by one individual who hasn’t lived there long enough to confirm it.
• 👎 A non-NHS prescription resulted in an issue where the pharmacist seemingly made up the price without checking price lists.
• Summary: The majority of reviews show a positive history with Central Pharmacy, highlighting friendly and helpful staff. However, under new ownership, customer service quality has declined according to some individuals who experienced chaos and difficulty obtaining information. One concerning incident involved a male pharmacist making an inappropriate joke about violence.

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