Cazoo Customer Centre Wembley
Used car dealer in Brent
Address: A406, London NW10 7GA, United Kingdom
Phone: 448000148835
Region: Brent
Nearest station: Stonebridge Park (0.57 miles)
Rated: 3.5/5 on Google.
Opening Times
| Monday: | 9 am–6 pm |
| Tuesday: | 9 am–6 pm |
| Wednesday: | 9 am–6 pm |
| Thursday: | 9 am–6 pm |
| Friday: | 9 am–6 pm |
| Saturday: | 9 am–6 pm |
| Sunday: | 9 am–6 pm |
About Cazoo Customer Centre Wembley
- 👍 Service quality is highlighted as a positive aspect.
- 👍 Buying and financing a car online is easy with Cazoo.
- 😕 Support from Cazoo is described as awful, with difficulties in receiving a refund for Paint & Fabric Protection.
- 😕 The car was found to be dirty and had mold upon collection, despite choosing added protection.
- 😕 Creating cases with Cazoo support did not result in a solution and new cases were constantly being created.
- 👍 The Wembley collection center staff were friendly and helpful, offering free beverages and refreshments.
- 👍 Lifetime warranty for polishing and stain removal on the car was mentioned.
- 👎 Mixed opinions on the effectiveness of customer support.
- In summary, customers appreciate the service quality provided by Cazoo but have encountered difficulties with their support when issues arise. The process of buying online is considered easy, but some customers faced problems such as receiving a refund for additional protection or dealing with an unclean car upon collection. However, the Wembley collection center staff are praised for their friendliness and helpfulness. Mixed opinions exist regarding customer support effectiveness.
Options: Delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, Appointment required, Credit cards, Debit cards, Mobile Wallets, Credit cards
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