Cathcart Heritage

Clothing store in Wandsworth

Address: The Loft, 73 Maskell Rd, London SW17 0NL, United Kingdom

Phone: 442089445522

Region: Wandsworth

Nearest station: Earlsfield (0.48 miles)

Rated: 4.6/5 on Google.

Website

• 👕 Shirts are made in China, and there have been complaints about loose threads.
• 🧥 Jackets come from factories in Poland that some believe to be dirty, with green and black stains on them.
• 1⃣ One reviewer ordered a sweater with a loose patch two years ago but didn’t write a review at the time as it might have been an honest mistake.
• 2⃣ Another customer ordered a jacket which arrived with a black stain on the sleeve. After leaving a negative review, Cathcart London reached out promising a clean replacement and offering a complimentary gift if the review was taken down. However, after doing so, the replacement jacket had another stain—this time green—on the lapel.
• 3⃣ The same customer tried to leave another review regarding the dirty replacement jacket but was unable to. They then ordered a polo shirt which also had loose threads. Finally able to post this review, they speculate about Google’s algorithm or being banned from posting until making another purchase.
• ⏰ The polo shirt was shipped three days late via UPS, resulting in an unexpected duty fee for EU customers.

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