Case
Luggage store in Hillingdon
Address: Heathrow Airport, Terminal 2, T2 Airside TW6 1EW, United Kingdom
Phone: 442087365908
Region: Hillingdon
Nearest station: Hatton Cross (1.51 miles)
Rated: 3.7/5 on Google.
Opening Times
| Monday: | 5:30 AM–10 PM |
| Tuesday: | 5:30 AM–10 PM |
| Wednesday: | 5:30 AM–10 PM |
| Thursday: | 5:30 AM–10 PM |
| Friday: | 5:30 AM–10 PM |
| Saturday: | 5:30 AM–10 PM |
| Sunday: | 5:30 AM–10 PM |
About Case
- 👍 Case had the exact Briggs & Riley global 2 wheel carry-on that’s hard to find in the states, and it was cheaper than buying it there. The sales associate even monogrammed the leather tab while they waited, leaving them delighted.
- 👎 A Samsonite Case purchased from Case T2 broke after just one trip. The customer contacted the manager hoping for some consideration since they had already paid for the case to travel in hold, but only an exchange was offered. The customer felt this was unfair treatment and would have returned the case if given the chance, causing inconvenience for Case.
- 😕 Another customer bought a bag from Case but left disappointed with the service. They understand that busy days at an airport can make things challenging, but found that the service wasn’t friendly.
- 🤝 Mixed opinions on customer service – one review praised personalized attention while another criticized poor treatment.
- 💼 Hard-to-find items available with good prices at Case.
- ⚠️ One incident of a case breaking after just one trip raises concerns about durability.
- 🗣️ Call for improved friendliness in service at Case.
Options: In-store shopping, Wheelchair-accessible car park, Wheelchair-accessible entrance, Credit cards, Debit cards, NFC mobile payments, Credit cards
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