Cascade Cars

Taxi service in Merton

Address: 232 Merton High St, London SW19 1AU, United Kingdom

Phone: 442082543389

Region: Merton

Nearest station: South Wimbledon (0.02 miles)

Rated: 3.4/5 on Google.

Website

• 🚖 Late arrival and poor customer service: One customer had a negative experience with Cascade Cars, as they were made late for an appointment due to the cab arriving over half an hour later than promised. They also faced unhelpful and unsatisfactory customer service from the office.
• 📞 Lack of communication from the cab driver: Despite multiple calls, another customer never received a call from their assigned cab driver. This lack of communication caused frustration and disappointment.
• 💰 Inadequate compensation: The dissatisfied customer who experienced delays was given a mere £1 discount, which they found to be ridiculous given the extent of their inconvenience.
• ✨ Competitive pricing: On a positive note, one reviewer expressed that Cascade Cars consistently offers lower prices compared to other minicabs. This suggests that customers can rely on them for affordable transportation services.
• ⚖️ Mixed opinions on overall satisfaction: While one review pointed out specific issues with Cascade Cars, such as late arrival and poor communication, it’s important to note that there was also a positive review mentioning competitive pricing. Therefore, different customers may have varying experiences with this minicab company.

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