Carphone Warehouse within Currys Hanworth

Cell phone store in Hounslow

Address: Unit 2, Apex Retail Park, 2, Twickenham Rd, Hanworth, Feltham TW13 6JH, United Kingdom

Phone: 443438165180

Region: Hounslow

Nearest station: Fulwell (1.34 miles)

Rated: 3.8/5 on Google.

Price range: ££

Website

• 👎 Despite having a good credit score, one person was declined for a phone contract, resulting in a hard search on their credit file.
• ❌ The online store does not allow returns for products with a Care plan and the customer was repeatedly directed to drop off the item in-store.
• 👍 Ned provided excellent service by helping with a phone upgrade and provider transfer efficiently. He was described as technically great and professional.
• ✅ Another customer highly recommended Ned for his exceptional customer service skills and found him helpful in anything related to Carphone Warehouse.
• 👍 The Carphone manager, Angenika, received praise for always prioritizing customer service. She was described as fast, efficient, and helpful throughout the visit.
• 👍 Positive feedback about very good service at the store that helped make an informed choice when selecting a mobile phone deal.
• ❌ One person expressed frustration with staff frequently asking if they needed help while browsing products and preferred to be left alone.
• ✅ Positive feedback regarding quick assistance in fixing an issue with a phone, receiving a perfect rating of 5/5.
• 👍 Overall positive remarks about the staff’s efficiency, advice-giving skills, and helpfulness.

User Feedback

Leave Your Feedback

Locations Nearby