Carphone Warehouse

Cell phone store in Bromley

Address: 19, Nugent Shopping Centre, Cray Ave., Orpington BR5 3RP, United Kingdom

Phone: 443435381328

Region: Bromley

Nearest station: St Mary Cray (0.39 miles)

Rated: 3.4/5 on Google.

Price range: ££

Website

• 📱 Mixed opinions on staff knowledge and skill: One reviewer had their phone delivered but noted contradictory information about delivery times. They also had trouble reaching the staff over the phone. Another reviewer was impressed with the manager’s effort to solve a problem and praised two knowledgeable staff members.
• 💼 Inefficient wait time: One customer had to wait for an hour to be served during an upgrade, but they were pleased with the service provided by a competent and efficient young girl.
• 😕 Inconsistent customer service: The same customer who initially received good service encountered a different employee on a subsequent visit who was not friendly or helpful. They were eventually directed to another branch where their issue was resolved without any hassle.
• 💬 Mixed opinions on phone assistance: While one reviewer didn’t have much interaction with the Carphone Warehouse staff beyond phone pick-up, they highlighted issues of contradictory information and difficulty contacting them. However, another reviewer specifically mentioned that their problem was solved effectively with helpful input from knowledgeable staff.
• 👍 Overall positive store experience: Despite some mixed opinions regarding specific aspects of Carphone Warehouse, there seems to be an overall positive impression of the store itself.

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