Carphone Warehouse
Cell phone store in Greenwich
Address: F, Stone Lake Retail Park, 61 Woolwich Rd, London SE7 8LU, United Kingdom
Phone: 443438165133
Region: Greenwich
Nearest station: Charlton (0.26 miles)
Rated: 2.5/5 on Google.
Price range: ££
Opening Times
| Monday: | 10 AM–7 PM |
| Tuesday: | 10 AM–7 PM |
| Wednesday: | 10 AM–7 PM |
| Thursday: | 10 AM–7 PM |
| Friday: | 10 AM–7 PM |
| Saturday: | 10 AM–6 PM |
| Sunday: | 10:30 AM–4:30 PM |
About Carphone Warehouse
- 👎 Poor customer service, with conflicting closing times at the store.
- 📱 Delayed response and lack of communication regarding an ordered phone.
- 😡 Frustration over unresponsive staff and not receiving change.
- ❌ Incompetence of a specific employee in dealing with a trade-in phone.
- 🏢 Mixed opinions on different branches, as some had satisfactory experiences while others did not.
- Overall, customers expressed disappointment with Carphone Warehouse’s customer service. The main issues included store closure discrepancies, delayed notifications for ordered phones, unresponsiveness from staff members when called, and an employee’s inability to properly process a trade-in. However, it is worth noting that there were differing experiences across branches as well.
Options: Delivery, In-store pick-up, In-store shopping, Wheelchair-accessible car park, Wheelchair-accessible entrance, Credit cards
User Feedback
There are no reviews yet. Be the first one to write one.