Carphone Warehouse
Cell phone store in Brent
Address: Stadium Retail Park, Currys, Unit 1A, Wembley Park Dr, Wembley HA9 8TS, United Kingdom
Phone: 448435387595
Region: Brent
Nearest station: Wembley Park (0.16 miles)
Rated: 2.3/5 on Google.
Opening Times
| Monday: | 10 AM–8 PM |
| Tuesday: | 10 AM–8 PM |
| Wednesday: | 10 AM–8 PM |
| Thursday: | 10 AM–8 PM |
| Friday: | 10 AM–8 PM |
| Saturday: | 10 AM–6 PM |
| Sunday: | 11 AM–5 PM |
About Carphone Warehouse
- 👍 Mixed opinions on customer service: Some customers found the service at Carphone Warehouse to be rude and unhelpful, while others had positive experiences with friendly and polite staff.
- 📱 Lack of assistance for phone problems: One reviewer mentioned that they visited the store three times but the staff didn’t seem interested in helping and wouldn’t even look at their phone. Others did not mention any issues with tech support.
- ⏰ Inconsistent opening hours: A customer complained about arriving at 6:30 pm, well before closing time, to collect their new phone but finding no one from Carphone Warehouse there. This resulted in wasted time and inconvenience for them.
- 💻 Confusion with online orders: Another reviewer faced a delay because none of the staff knew how to handle online orders. They had to wait for 30 minutes until a specific person returned from their break. This highlighted an organizational issue regarding training or delegation of responsibilities.
- 😊 Positive experience with a helpful staff member: Despite some negative experiences, one customer specifically praised a Somali staff member who was friendly, polite, and willing to go above and beyond in assisting them.
Options: In-store shopping, Wheelchair-accessible car park, Wheelchair-accessible entrance, Credit cards
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