Carpetright

Flooring store in Bromley

Address: 87 High St, West Wickham BR4 0LS, United Kingdom

Phone: 442039471515

Region: Bromley

Nearest station: West Wickham (0.39 miles)

Rated: 3.6/5 on Google.

Price range: ££

Website

• 👍 Tracy and Mary are highly praised for their friendly and helpful attitudes. The atmosphere of the store is described as nice.
• 👎 One customer had a negative experience with an advisor who seemed unhelpful and reluctant to do their job. They questioned whether it was due to their skin color or appearance.
• 🤔 There is some mixed feedback on the level of customer service, with one reviewer praising the staff and another feeling let down by a sales assistant.
• 💰 A customer paid nearly £1000 for a carpet based on the information given by a sales assistant, but when it was installed, it showed every mark and hoover lines. The customer felt they were sold an incorrect carpet.
• 😕 The manager’s response to this situation was not satisfactory for the disappointed customer who expected an apology rather than being questioned about their preference for hoover lines.
• 💡 Some customers may consider taking more control over their carpet choices by using websites instead of relying on in-store assistance.
• ✅ It is suggested that visiting other Carpetright or similar stores could help in seeing actual products before making a decision.

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