Campbell Irvine Ltd

Insurance agency in Kensington and Chelsea

Address: 52 Earl’s Court Rd, London W8 6EJ, United Kingdom

Phone: 442079381734

Region: Kensington and Chelsea

Nearest station: High Street Kensington (0.35 miles)

Rated: 3.3/5 on Google.

Website

• 👍 Some customers feel that Campbell Irvine Ltd and the third-party claims handler, CSAL, provide poor service and avoid addressing their claims.
• 👍 One reviewer mentions feeling ignored with unanswered emails and calls, leading them to believe there is no resolution except to involve regulatory bodies.
• 👎 Another customer is disappointed with Campbell Irvine’s response, stating that the company should clearly state that they are only retailers of the insurance product and not responsible for claims.
• 👎 Another reviewer had a negative claim experience with delays and difficulties in getting their reimbursement. They mention that CSAL seems to do everything possible to delay the process.
• 🤷‍♀️ Mixed opinions about whether or not it’s recommended – one customer was highly recommended Campbell Irvine by a hiking tour operator, while others express disappointment with their claim process.
• 💡 Key takeaway: Customers who have had interactions with Campbell Irvine Ltd and CSAL for insurance claims have expressed frustration due to poor service, delays in claim resolutions, lack of responsiveness from both companies. It’s important for potential customers to consider these experiences before choosing this company.

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