Camden London Borough Council

Local government office in Camden

Address: 218 Eversholt St, London NW1 1BD, United Kingdom

Phone: nan

Region: Camden

Nearest station: Mornington Crescent (0.04 miles)

Rated: 1.9/5 on Google.

👎 The reviewer had a negative experience with Camden London Borough Council’s repair and complaints teams, describing them as unprofessional, unhelpful, and unsympathetic.
👎 They felt that the council was failing in its Duty of Care towards its tenants.
👎 It was difficult to get in touch with a human representative unless it was an emergency.
👍 Several reviews on other platforms suggest a positive experience with the repairs team, praising their promptness and efficiency.
🤷‍♂️ Mixed opinions exist regarding the council’s communication skills and customer service, with some feeling frustrated by repeated calls for scheduling repairs while others have had satisfactory interactions.
Overall, it seems that there are diverging perspectives on Camden London Borough Council’s services. While one reviewer had a highly negative experience and criticized the repair and complaints teams’ professionalism and willingness to assist tenants, other reviews indicate satisfaction with the repairs team. The council may benefit from improving communication practices among team members to address customers’ concerns.

Options: Wheelchair-accessible entrance

There are no reviews yet. Be the first one to write one.