Caffè Nero
Coffee shop in Croydon
Address: Unit 31, 21 N End, Croydon CR0 1TY, United Kingdom
Phone: 442086861422
Region: Croydon
Nearest station: Centrale (0.06 miles)
Rated: 4.0/5 on Google.
Price range: ££
Opening Times
| Monday: | 10 am–4:30 pm |
| Tuesday: | 10 am–4:30 pm |
| Wednesday: | 10 am–4:30 pm |
| Thursday: | 10 am–4:30 pm |
| Friday: | 10 am–4:30 pm |
| Saturday: | 9 am–6 pm |
| Sunday: | 11 am–4 pm |
About Caffè Nero
- – 🤷 Mixed opinions on customer service: One reviewer mentioned a middle-aged woman with a poor attitude and inflexibility, while another mentioned a nasty older woman with a hostile attitude. However, the young guy working there was praised for being friendly and lovely.
- – ⏳ Issue with using discount voucher: The first reviewer described an issue where the manager didn’t like when customers used screenshots of QR codes instead of the app.
- – ❌ Refusal to provide names for complaint: The second reviewer mentioned that when they asked for the names of the staff members, they were refused.
- – 🚫 Disrespectful behavior and lack of knowledge about drinks: The second review stated that both the older woman and a bald-headed guy were disrespectful, uninterested, and had little knowledge about the drinks they served.
- – 😡 Intimidating behavior by man manager: According to the second review, when asked to move back after standing too close to them, the man manager refused and stated he would stand there all day. They were then told never to return.
- Overall Summary:
- Caffè Nero received mixed reviews regarding its customer service.
Options: Takeaway, Dine-in, Delivery, Great tea selection, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet, Coffee, Prepared foods, Vegetarian options, Breakfast, Lunch, Dessert, Seating, Toilets, Wi-Fi, Wi-Fi, Casual, Cosy, Groups, Accepts reservations, Credit cards, Debit cards, NFC mobile payments, Credit cards, Good for kids, High chairs
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