Butler & Wilson Store
Jewelry store in Kensington and Chelsea
Address: 189 Fulham Rd., London SW3 6JN, United Kingdom
Phone: 442073523045
Region: Kensington and Chelsea
Nearest station: South Kensington (0.2 miles)
Rated: 4.2/5 on Google.
Price range: £
Opening Times
| Monday: | 10 AM–6 PM |
| Tuesday: | 10 AM–6 PM |
| Wednesday: | 10 AM–6 PM |
| Thursday: | 10 AM–6 PM |
| Friday: | 10 AM–6 PM |
| Saturday: | 10 AM–6 PM |
| Sunday: | Closed |
About Butler & Wilson Store
- 👑 The necklace from Butler & Wilson Store was even more beautiful in person and the customer is excited to wear it on her birthday.
- 🎩 The store used to be on Sloane St and had a classy vibe, but the current location still has a fabulous selection of unusual costume jewelry. Princess Diana was known to shop there.
- 😔 On the other hand, there is a negative review criticizing the company’s lack of communication and consideration for customers. The reviewer had trouble with their account and contacting customer service for two years without any resolution.
- ⏰ The company’s staff took a long time to respond, only to say that they couldn’t do anything because the account didn’t show as live until the next day. Points being out of date were also mentioned.
- ✨ Regardless of this negative experience, another review simply mentions that it is an excellent shop to visit on Fulham Road.
- 💍 Mixed opinions overall about Butler & Wilson Store with positive remarks about the jewelry selection but negative experiences with customer service communication.
- 📧 Slow response time from staff when addressing customer issues was noted by one reviewer.
Options: Delivery, In-store shopping, Credit cards, Debit cards, NFC mobile payments, Credit cards
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