Browns The Diamond Store
Jeweler in Hammersmith and Fulham
Address: Unit 1174, Westfield Shopping Centre, Ariel Way, London W12 7GF, United Kingdom
Phone: 442087433426
Region: Hammersmith and Fulham
Nearest station: Shepherds Bush Market (0.22 miles)
Rated: 4.6/5 on Google.
Opening Times
| Monday: | 10 AM–8:30 PM |
| Tuesday: | 10 AM–8:30 PM |
| Wednesday: | 10 AM–8:30 PM |
| Thursday: | 10 AM–8:30 PM |
| Friday: | 10 AM–8:30 PM |
| Saturday: | 10 AM–8:30 PM |
| Sunday: | 12–6 PM |
About Browns The Diamond Store
- 👍 Rings initially looked white after polishing in the store
- 👎 Rings started to show gold color underneath after 2 months
- 🤔 Mixed opinions on the reason for tarnishing rings – some blame customer contact with water, others say it’s natural process of white gold
- 😕 Frustration with head office blaming the customer
- 💸 Small print on receipts states disputes are subject to South African laws
- 😡 Negative experience hurt customer financially and emotionally
- 😢 Customer viewed rings as expensive and sentimentally valuable like babies
- ❓Questioning the quality of Browns’ white gold, which is only rhodium plated.
Options: Delivery, In-store pick-up, In-store shopping, Wheelchair-accessible entrance, Repair services, Credit cards, Debit cards, Credit cards
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