British Heart Foundation Home Store

Thrift store in Ealing

Address: 68 The Broadway, Southall UB1 1QD, United Kingdom

Phone: 442081082610

Region: Ealing

Nearest station: Southall (0.38 miles)

Rated: 3.3/5 on Google.

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• 👎 Worst experience – Incorrectly priced products, accused of cheating, no apology
• 👍 Mixed opinions – Good pieces at great prices, but one piece had unpleasant smell
• ❓ Unclear about furniture cleaning process and products used
• 👎 Sold broken sofa covered with sofa covers, returned same day
• 😊 Furniture in good condition and works well
• 👎 Rude and aggressive staff lacking basic interpersonal skills
• 👍 Excellent service and great items
• Overall, customers had a range of experiences at the British Heart Foundation Home Store. Some encountered negative issues such as incorrectly priced items and accusations of cheating without an apology. Others had mixed opinions about the store; they found good pieces at great prices but also had an issue with a piece of furniture that had an unpleasant smell. There were questions raised about the cleaning process for furniture sold by the store.
• One customer reported purchasing a broken sofa which was only covered with sofa covers, leading to their prompt return. Another customer praised the furniture’s good condition and functionality.
• However, some customers complained about rude and aggressive staff who lacked basic interpersonal skills.

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