British Heart Foundation Furniture & Electrical
Op Shop in Waltham Forest
Address: 783-785 High Rd Leytonstone, Bushwood, London E11 4QS, United Kingdom
Phone: 442087125320
Region: Waltham Forest
Nearest station: Leytonstone (0.15 miles)
Rated: 3.2/5 on Google.
Price range: £££
Opening Times
| Monday: | 10 am–6 pm |
| Tuesday: | 10 am–6 pm |
| Wednesday: | 10 am–6 pm |
| Thursday: | 10 am–6 pm |
| Friday: | 10 am–6 pm |
| Saturday: | 10 am–6 pm |
| Sunday: | 11 am–5 pm |
About British Heart Foundation Furniture & Electrical
- 👍 The reviewer found a reasonably priced wardrobe that they liked.
- 👍 They opted for delivery but asked if it would be possible due to living on the first floor with stairs.
- 👎 The delivery driver refused to take the wardrobe up the stairs, claiming it was too heavy and for health and safety reasons.
- 😕 The reviewer wonders why this wasn’t explained when they opted for delivery.
- 😡 The delivery man became rude and refused to compromise or attempt to deliver the wardrobe.
- 📞 The reviewer spoke to a manager who offered a refund and explained that it wouldn’t have been possible to move the item upstairs. This was not explained during purchase at the store.
- 😔 Only a partial refund was offered in-store, with delivery costs remaining.
- Overall, there is frustration with misinformation about delivery options, disappointment with how the situation was handled by staff members, and dissatisfaction with the partial refund offered.
Options: Identifies as women-owned, Delivery, In-store pick-up, In-store shopping, On-site services, Same-day delivery, Wheelchair-accessible entrance, LGBTQ+ friendly, Credit cards, Debit cards, Mobile payments, Credit cards
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