Bright Spark Electrical Harrow

Electrician in Harrow

Address: 28 Greenhill Way, Harrow HA1 1LE, United Kingdom

Phone: nan

Region: Harrow

Nearest station: Harrow-on-the-Hill (0.24 miles)

Rated: 4.2/5 on Google.

👍 Negative reflection on the business due to poor customer service from Rachel
👎 Customers required to pay a deposit but not allowed to make inquiries
😤 Customer had to prompt a reply from Rachel weeks later
💭 Unclear and delayed communication regarding eyebrow treatment options
⏰ Several weeks of waiting for replies, up until September (4 months)
✉️ Customer felt like they were “bugging” Rachel for a response
Summary: There is a negative perspective on the customer service provided by Rachel at Bright Spark Electrical Harrow. One reviewer expressed frustration about having to pay a deposit without being allowed to ask questions. They mentioned experiencing delays in getting responses, with several weeks of waiting and prompting before receiving any assistance. The communication regarding eyebrow treatment options was unclear and it took around 4 months for the issue to be resolved, leading the customer to feel like they were bothering Rachel.

Options: Electrician

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