Brentfield Medical Centre
Doctor in Brent
Address: 10 Kingfisher Way, London NW10 8TF, United Kingdom
Phone: 442088302396
Region: Brent
Nearest station: Neasden (0.52 miles)
Rated: 2.3/5 on Google.
Opening Times
| Monday: | 8:30 AM–7:30 PM |
| Tuesday: | 8:30 AM–6:30 PM |
| Wednesday: | 8:30 AM–6:30 PM |
| Thursday: | 8:30 AM–6:30 PM |
| Friday: | 8:30 AM–6:30 PM |
| Saturday: | Closed |
| Sunday: | Closed |
About Brentfield Medical Centre
- 📞 The GP receptionist can be difficult to reach and has hung up on the reviewer before. One receptionist is particularly rude and off-putting.
- 💻 Going through online platforms or “patchs” makes things easier and more pleasant, with friendly staff who eventually call back. Only complaint is the one receptionist.
- ⏰ A physiotherapy appointment was delayed due to the physio not being there on time. The receptionist suggested going to the hospital instead.
- 🤝 The reviewer feels bad for the local community receiving this level of service, with poor communication from the receptionist who moves around without providing reassurance.
- ☎️ Another reviewer had to wait for over an hour on hold before speaking to someone about an SMS from Dr.
- Overall, while some aspects of Brentfield Medical Centre’s service are commendable, such as friendly staff and ease of contact through online platforms, there are mixed opinions about their phone service and communication. Receptionists can be unhelpful or rude, causing frustration for patients. Delays in appointments have also been reported.
Options: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilets, Accepts new patients
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