bp

Petrol Pump in Kingston upon Thames

Address: Leatherhead Rd, Chessington KT9 2NH, United Kingdom

Phone: 441372723985

Region: Kingston upon Thames

Nearest station: Chessington South (1.65 miles)

Rated: 3.6/5 on Google.

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• 🔒 Locked in men’s toilets for 30 minutes with no alarm or help. Terrible experience.
• 😡 Terrible customer service from an older gentleman with a “not my problem” attitude when asked for help with the air pump.
• 😋 Love M&S food and being open 24 hours, but staff need better customer service training. Items are thrown into bags without care.
• ⛽️ One of the better petrol stations, lots of pumps and adequate parking. M&S lines available and three checkouts open.
• 😐 Very rude and ignoring customers waiting outside in the cold weather. Poor business practices.
• 👍 One of the best bp petrol stations with kind and helpful staff. They offer a variety of M&S essentials and BP brand items.
• In summary:
• – A customer had a terrible experience being locked in the men’s toilets without any assistance or way to alert others.
• – Another reviewer received terrible customer service from an unhelpful employee who had an indifferent attitude towards their needs.

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