bp

Petrol Pump in Ealing

Address: 162-164 Horn Ln, London W3 6PH, United Kingdom

Phone: 442089937610

Region: Ealing

Nearest station: Acton (0.25 miles)

Rated: 2.5/5 on Google.

Website

• 👎 Rude and unhelpful staff, with one reviewer experiencing poor customer service.
• 📉 Outdated tyre inflating machine with limited functionality, leading to inconvenience for the customer.
• 😡 Inconsistent customer service, with one reviewer encountering a cashier who refused to provide their name or be photographed.
• 🚫 Unsatisfactory air pump service, as one customer paid for a token that only lasted for three tyres and had to pay again for a new token.
• ❌ Overall negative experience: slow pumps, malfunctioning card machines, and charges at the cash machine.
• 😊 Despite the negatives, some positive aspects include friendly staff members who were surprised by the lack of facilities like windshield cleaning and an out-of-order pay-for-water dispenser. However, this surprise also suggests a potential improvement area for BP.
• ⚖️ Mixed opinions on BP’s overall performance – while some customers had terrible experiences with rude staff and bad services like the tyre machine and air pump tokens, others found friendly employees but were disappointed by certain missing facilities like windshield cleaning.

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