Boots Pharmacy

Pharmacy in Lewisham

Address: University Hospital, Lewisham High St, London SE13 6LH, United Kingdom

Phone: 442086900562

Region: Lewisham

Nearest station: Ladywell (0.16 miles)

Rated: 1.7/5 on Google.

Website

• 👍 Mixed Reviews:
• – Customers have experienced long waiting times and delays in service.
• – Some customers have had negative interactions with the staff.
• – The pharmacy has been criticized for being understaffed and disorganized.
• 🏥 Critical Service Issue:
• – One customer expressed frustration that the pharmacy closed earlier than advertised, affecting patients in need.
• ⏳ Excessive Waiting Times:
• – Multiple customers complained about long waiting times, ranging from 45 minutes to over 2 hours.
• – One customer mentioned waiting for more than 1 hour and 20 minutes for their prescription.
• 🔀 Dispensing System Concerns:
• – A complaint was made about prescriptions being dispensed out of order instead of following a logical numerical sequence.
• – Another customer was frustrated when they were told their prescription would be ready in 30 minutes but it took over an hour.
• ❌ Understaffing Issues:
• – The lack of staff has resulted in an unattended counter situation according to one review.
• 💔 A Potential Risk to Reputation:
• – The brand’s reputation may be compromised due to these issues, potentially letting down patients who rely on their services.

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