Boots
Beauty supply store in Richmond upon Thames
Address: 59 Broad St, Teddington TW11 8QZ, United Kingdom
Phone: 442089772699
Region: Richmond upon Thames
Nearest station: Teddington (0.3 miles)
Rated: 3.8/5 on Google.
Opening Times
| Monday: | 9 AM–6:30 PM |
| Tuesday: | 9 AM–6:30 PM |
| Wednesday: | 9 AM–6:30 PM |
| Thursday: | 9 AM–6:30 PM |
| Friday: | 9 AM–6:30 PM |
| Saturday: | 8:30 AM–6 PM |
| Sunday: | 10 AM–4 PM |
About Boots
- 👎 Entitled, rude service with no organization. Queues are ridiculously long. Falsely accused of stealing.
- 👍 Excellent service, expert opticians, polite & welcoming staff. Booked appointment online for eye tests upon request from GP. Staff were kind and not pushy.
- 🤔 Mixed opinions on staff training and store opening times: Some say they have no clue what they’re doing and need training to run the place properly. Others complain about late store opening times and chilled goods left outside.
- ❌ Long queues mentioned multiple times as a negative experience.
- ⏰ Opening staff need to arrive on time in the future.
- ❌ Bad experience waiting in line for paracetamol.
- ⏰ Store was still closed at 9:15 am despite scheduled opening time of 9:00 am.
- Summary:
- – Some customers had a negative experience due to entitled and rude service, long queues, and false accusations of theft.
- – On the other hand, positive reviews highlighted excellent service from expert opticians with polite staff who took care of health concerns professionally without pressuring customers to make purchases.
Options: Delivery, In-store pick-up, In-store shopping, Wheelchair-accessible entrance, Credit cards, Debit cards, NFC mobile payments, Credit cards
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