Boots

Pharmacy in Redbridge

Address: 111, 119 High Rd, Ilford IG1 1DE, United Kingdom

Phone: 442085530607

Region: Redbridge

Nearest station: Ilford (0.06 miles)

Rated: 3.8/5 on Google.

Website

• 📞 Mixed opinions on customer service and phone responsiveness:
• – One customer is frustrated that no one picks up the phone, finding it unacceptable after calling for 4 days.
• – Another visitor praises two staff members, Shakif and Sonia, for their excellent service and product knowledge. They even went the extra mile to check stock availability.
• 😕 Diverging perspectives on pharmacy service:
• – A patient had to wait over an hour in line only to be told that their prescription won’t be ready until tomorrow. They express frustration with slow service, rude pharmacists, and suggest improvements are needed.
• – While another review mentions beautiful store aesthetics, they complain about slow response times from staff and extended waiting times in queues.
• 💼 Tilling area needs improvement:
• – One reviewer suggests that more attention should be given to improving the till area.
• Overall takeaway: The reviews highlight issues with phone responsiveness and differing experiences regarding customer service. Mixed opinions about waiting times in lines are expressed. However, there is praise for knowledgeable staff members Shakif and Sonia who provided exceptional service. The tilling area requires improvement according to one review.

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