Boots

Beauty supply store in Sutton

Address: 109-111 High St, Sutton SM1 1JG, United Kingdom

Phone: 442086427575

Region: Sutton

Nearest station: Sutton (0.28 miles)

Rated: 4.1/5 on Google.

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• 👢 Some customers felt accused of using fake money while trying to make a purchase, which made them believe that Boots is trying to prevent people from using cash. They advised others to avoid the store at all costs.
• 👓 On the other hand, one customer had a completely different experience and found Boots highly professional, timely, and very knowledgeable. The staff was helpful and they would highly recommend others to use their services.
• 😡 There were complaints about rude and lazy employees at Boots. Customers experienced empty shelves and unhelpful responses when asking for assistance. Some even felt that employees lied because they couldn’t be bothered to check for items in stock. The overall customer service was described as appalling.
• 🏬 Despite these issues, another review mentioned that Boots is a great big store with everything you need, though it could benefit from some modernization as it feels a bit gloomy. It was described as a handy shop to have.
• 💲 One particular review highlighted that there are plenty of new staff who aren’t helpful at all and described them as quite useless. They also mentioned an extremely rude doorman who made the visit uncomfortable for customers by breathing on their ears and burping.

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