Boots

Beauty supply store in Ealing

Address: 68 Broadway, London W13 0SY, United Kingdom

Phone: 442088400800

Region: Ealing

Nearest station: West Ealing (0.31 miles)

Rated: 3.7/5 on Google.

Website

• 👍 Friendly and helpful staff, able to pick up prescriptions and find all necessary items.
• 🎁 Great selection of Christmas gifts at reasonable prices.
• 😊 Polite and friendly cashier at the front of the store.
• ✨ Store is spacious and a pleasure to browse with usually low crowds.
• 😕 Disappointed that Boots closed stores for BH Christmas Day up to 27th, affecting prescription pickup for urgent care needs.
• 🤦‍♀️ Poor standards of customer service, lack of availability for important travel prescription appointment without proper cancellation.
• 🛎️ No effort made by staff to find a solution or help with finding another appointment elsewhere on short notice.
• ⏰ Poor organization and customer service with no clear signage or guidance during visits for jabs, long waiting times, prioritizing some customers over others.
• 🌟 Limited stock requires customers to travel to bigger stores in order to find what they need.
• Overall: While many customers appreciate the friendly staff and convenient services provided by Boots such as prescription pickup, there are mixed opinions about their Christmas closures and poor customer service experiences.

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