Boots

Beauty supply store in Kensington and Chelsea

Address: 147-149 Brompton Rd, London SW3 1QP, United Kingdom

Phone: 442075890292

Region: Kensington and Chelsea

Nearest station: Knightsbridge (0.27 miles)

Rated: 4.1/5 on Google.

Website

• 🧢 One customer complained about racist treatment from a staff member while seeking medication, citing unequal service based on race. They witnessed the staff member smiling at white customers but not Asians.
• 💄 On the other hand, a separate reviewer had a positive experience with the beauty advisors at Boots. They specifically mentioned Daniella, Megan, and Juliana as professional, patient, and helpful. They were satisfied with their purchases and recommended seeking advice from these individuals.
• 👎 Another customer expressed disappointment with a Boots store in Knightsbridge. They described it as messy and unhygienic due to scattered rubbish. Additionally, they mentioned the lack of staff available to assist customers.
• ⏰ In a similar vein, another shopper noted that there was only one person operating the till while there was a long queue for self-service and delays in staff authorization for products.
• 🤝 Overall summary: Mixed opinions on Boots were evident in these reviews. While one customer experienced racist treatment from a specific staff member, another praised the excellent customer service provided by beauty advisors at this store.

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