Boots
Beauty supply store in Barnet
Address: 58-60 Golders Green Rd, London NW11 8LN, United Kingdom
Phone: 442084584296
Region: Barnet
Nearest station: Golders Green (0.18 miles)
Rated: 3.8/5 on Google.
Opening Times
| Monday: | 9 am–8 pm |
| Tuesday: | 9 am–8 pm |
| Wednesday: | 9 am–8 pm |
| Thursday: | 9 am–8 pm |
| Friday: | 9 am–8 pm |
| Saturday: | 9 am–7 pm |
| Sunday: | 11 am–8 pm |
About Boots
- 👍 Local Boots store has improved and has friendly and helpful staff, including the pharmacy team.
- 📞 Some branches, including this one, have an issue with not answering phone calls which is a major inconvenience for customers.
- ⏰ Late opening in the morning and slow prescription dispensation seem to be a recurring issue at this branch.
- 😕 Terrible service experienced twice with slow staff that struggle to understand customer requests.
- 💻 Online doctor service was disappointing with rude staff who announced prescriptions to everyone in-store and blamed customers instead of resolving their own system issues.
- ⌛️ Long wait times at the checkout due to insufficient staff available.
- ❌ Consistent mistakes with prescriptions such as missing items or incorrect amounts provided, causing delays of up to two business days before pick-up.
- Summary: Overall mixed reviews for Boots – improvements noticed but still some ongoing issues including poor phone response, delayed prescription dispensation, slow service from staff both in-store and online, long wait times at checkout due to understaffing, and consistent errors made with prescriptions.
Options: In-store pick-up, In-store shopping, Wheelchair-accessible entrance, Wheelchair-accessible car park, Credit cards, Debit cards, NFC mobile payments, Credit cards
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